Last Updated: 17 July 2024
1.1. This Privacy Policy (“Privacy Policy”) governs the processing of personal data by DataSnipper B.V. & DataSnipper Inc (“DataSnipper”, “we”, “our”), collected from or by individuals including our customers, users of our website (https://datasnipper.com (“Website”)) and its subdomains, users of the DataSnipper Software, and individuals we interact with offline. Hereinafter we refer to such individuals as “you”. This Privacy Policy tells you what personal data we process from you and what we do with your personal data.
1.2. When we use the term “Personal Data” we refer to personal data as defined in article 4 of the General Data Protection Regulation (Regulation 2016/679 of the European Parliament and the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC) (“GDPR”).
1.3. When we use the term “DataSnipper Software” we mean the DataSnipper proprietary software licensed to you under the terms and conditions as described in your Order Form and applicable Documentation.
1.4. Please read this Privacy Policy carefully to understand our policies and practices regarding your Personal Data and how we will manage and protect it.
1.5. DataSnipper may amend this Privacy Policy at any time. In case the Privacy Policy is amended, we will make the amended Privacy Policy available on our Website. At the top of this Privacy Policy, you can see when this Privacy Policy was last updated. Please consult this privacy policy regularly for the most up-to-date information.
2.1. To provide you with good service and fulfill our agreement, we collect data from you. Some of this data you provide directly, such as when you submit web forms, interact with our Website, or use the DataSnipper Software. Other data is collected indirectly, for example, through automatic data technologies or tools. We also collect data from third parties, such as advertising networks, service providers, data analytics providers, and social media platforms.
Information you provide to us
When you visit our Website
When you use the DataSnipper Software
Information we obtain from you
From third parties and/or public sources
For example, through advertising networks, from service providers, data analytics providers and social media.
2.2. We store your Personal Data in accordance with SOC 2 audit criteria or such other audit standards we deem relevant and adequate. We store such Personal Data for as long as necessary to process such Personal Data for the purposes set forth in Section 3 of this Privacy Policy.
2.3. With respect to aggregated and de-identified information we collect, we will not attempt to reidentify the information, except to determine whether our deidentification processes satisfy the requirements pursuant to applicable law.
3.1. Personal Data is collected and processed by DataSnipper for the following purposes and based on the following legal grounds:
Purpose | Legal grounds |
---|---|
To communicate with you and follow up on messages we receive | Execution of an agreement |
To identify you, for example when evoking one of your GDPR-rights | Execution of an agreement & Statutory obligation |
To properly provide the services that you obtained from DataSnipper | Execution of an agreement |
To receive and make payments in connection with the provision of services | Execution of an agreement |
To receive and make payments in connection with the purchasing of services and/or products | Execution of an agreement |
To provide you with surveys and reviews regarding our provided services. | Legitimate interest - Assessing and maintaining customer satisfaction levels and to improve our service & Consent |
To send newsletters regarding our services, promotions, tips and other information | Consent |
To protect our premises and assets (CCTV) | Legitimate interest - To protect its premises and assets and take security measures |
To provide customer stories on our website | Consent |
To procure services from our suppliers | Execution of an agreement |
To handle job applications | Consent |
To comply with specific legal obligations, such as tax obligations | Statutory obligation |
To perform sales and acquisition activities | Legitimate interest - Attracting new customers |
To personalize your Website experience and delivering to you content and product and service offerings relevant to your interests, including offers and ads through our Website, third-party sites, and via email or text message, including remarketing, targeted advertising, and profiling | Consent |
To help ensure the safety, security, and integrity of our Website, products, databases, other technology assets, and business | Legitimate interest - Taking security measures to protect our company property and assets |
To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding. During these processes, your information might be one of the assets that gets transferred | Statutory obligation & Legitimate interest - Being able to give effect to relevant legal and/or (pre)contractual obligation |
To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations | Statutory obligation |
To train our employees, such as our sales team | Legitimate interest - Offering training to employees and improving our services & Consent |
To provide smart videocall functionalities | Consent |
4.1. DataSnipper will only share your data with third parties to the extent permitted by current legislation. We may provide your personal data to third parties when:
4.2. DataSnipper discloses your Personal Data to the following third parties:
Third parties processing personal data on our behalf or yours:
Other companies in the DataSnipper group: We may disclose your Personal Data to companies within the DataSnipper group to the extent necessary for us to fulfill the purposes mentioned under Section 3;
Counterparties in a corporate transaction: We may disclose your Personal Data to a potential buyer during negotiation of, in connection with, a corporate transaction where your Personal Data is included as an asset (e.g., a merger, acquisition, joint venture, or financing or asset sale). Your Personal Data may also be disclosed in the event of insolvency, bankruptcy, or receivership;
Profiling; Advertising based on Lookalike Audiences. From time to time, we provide third-party companies (e.g., Meta) with your Personal Data and certain aggregated and de-identified data to request from such companies the creation of lookalike audiences (i.e., customers likely to be interested in our offerings because they share characteristics similar to our existing customers). This enables us to target our advertising efforts to the members of the lookalike audience.
5.1. We use cookies and other technologies (e.g., pixels, tags) (collectively, the “Cookies”) on our Website. Cookies are text or image data files that are placed or saved on the internet browser of the user’s computer system. They enable the browser or mobile device to be uniquely identified when the user visits the Website again. In Annex I you will find a list of the Cookies we currently use on the Website.
Functional Cookies. We use certain Cookies that are necessary to run the Website. Deactivating these Cookies will compromise the functionality of the Website. Such essential Cookies therefore cannot be deactivated. If you do not agree with our use of such essential Cookies, your only choice is not to visit the Website.
Analytical, Tracking, and Advertising Cookies. We also use Cookies to track and analyze the behavior of the visitors to our Website. You are given the option not to consent to the use of these Cookies when you are prompted via the cookie banner prior to entering the Website. However, if you do so, you will not be able to enjoy the full functionality of the Website. If you do consent to the use of these cookies, the following activities take place:
Cross-context Behavioral/Targeted/Interest-based Advertising. Cross-context behavioral advertising means sending you targeted advertising based on information (which may include Personal Data) obtained from your activity across businesses, websites, applications, or services with which you intentionally interacted. We may use third party advertising companies to serve you targeted advertising based on your Personal Data as well as aggregated and de-identified data collected when you visited our Website (e.g., browsing history). We may disclose to, or permit, such third-party advertising companies to collect information about your use of our Website to enable them to display advertising on our behalf.
Profiling; Advertising based on Lookalike Audiences: From time to time, we provide third-party companies (e.g., Meta) with your Personal Data and certain aggregated and de-identified data to request from such companies the creation of lookalike audiences (i.e., customers likely to be interested in our offerings because they share characteristics similar to our existing customers). This enables us to target our advertising efforts to the members of the lookalike audience.
Google Analytics and Google Ads: We use a tool called “Google Analytics” - a web analytics service provided by Google to monitor the performance of our Website and collect information on your use of our Website. You can learn more about how Google Analytics collects and processes information here: https://policies.google.com/privacy?hl=en-US; and how to opt out of being tracked by Google Analytics by following the instructions found here https://tools.google.com/dlpage/gaoptout.
We also use Google Ads, a service that allows us to reach people who previously visited our Website. Google Ads may use Cookies and/or device identifiers to serve you ads on various sites on the internet based on your past visits to our Website. You may opt out of the use of this Cookie by visiting Google’s Advertising and Privacy through this link: https://policies.google.com/technologies/ads or by visiting Google Ads Settings accessible through this link: https://adssettings.google.com/anonymous?hl=en or declining the use of analytical, tracking and analytical Cookies when prompted as you enter our Website. We note that Google only has access to aggregated and de-identified information being collected through these tools.
Do Not Track
Some internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals. To find out more about “Do Not Track”, please visit here.
The cookies may collect the following data from you, among others:
Enabling and disabling cookies: You can set your web browser to only accept cookies with your consent. Consult your browser guide for more information. Please note that many websites will not function optimally when cookies are disabled.
Deleting cookies: Most cookies have an expiry date. When an expiry date is set, the cookie is automatically deleted once that date passes. You can also choose to delete the cookies manually before the expiry date. Please consult your browser guide for more information. Below, you will find a link to the provider’s website for each browser, which provides step-by-step instructions on how to block or delete cookies.
DataSnipper maintains administrative, technical, and physical controls which are designed to protect your Personal Data against loss or theft, and against any unauthorized access, risk of loss, disclosure, copying, misuse, or modification. We implement security measures where appropriate and applicable, such as, but not limited to:
Personal Data are retained for various lengths of time depending on what is reasonably necessary for us to fulfill the purpose for which it was collected. Applicable laws, rules, or regulations may require that we retain it for a longer period of time. We determine the retention period based on the following criteria: the nature of the Personal Data; the context in which the Personal Data have been collected; the consequences to you of deleting the Personal Data, and whether appropriate protections, such as pseudonymization, have been applied to the Personal Data.
8.1. Below is a list of requests that you can submit to DataSnipper in connection with your Personal Data.
Right to access
You may ask us whether we collect or use any of your personal data and, if so, to receive access to that data in the form of a copy.
Right to rectification
You have the right to have your data rectified if it is inaccurate or incomplete. Upon request, we will correct inaccurate personal data about you and, taking into account the purposes of the processing, complete incomplete Personal Data.
Right to erasure
You have the right to have your personal data erased. This means that we will delete your data. Erasure of your personal data only takes place in certain cases, as prescribed by law and listed in Article 17 of the GDPR, for This includes situations where your Personal Data is no longer necessary for the purposes for which it was originally processed and situations where your data was processed unlawfully.
Right to restriction of processing
You have the right to obtain a restriction on the processing of your personal data. This means that we will suspend the processing of your data for a certain period. Circumstances which may give rise to this right include situations where the accuracy of your personal data is contested, and we need some time to verify its (in)accuracy.
Right to data portability
Your right to data portability entails that you may ask us to provide you with your personal data in a structured, commonly used and machine-readable format, and have such data transmitted directly to another controller, if technically feasible.
Right to object
If the legal basis for processing your Personal Data is the 'legitimate interests' ground (including profiling), you have the right to object to the processing of your Personal Data. You can object to direct marketing at any time if your Personal Data is processed for this purposes, which includes profiling to the extent that it is related to direct marketing.
Withdrawal of consent
If the legal basis of processing Personal Data is your consent, then you may withdraw your consent at any time by following the specific instructions concerning the processing for which you provided your consent. You may also contact us using the contact information below.
8.2. There may be situations where we are entitled to deny or restrict your rights. We may, for example, deny your request for access when necessary to protect the rights and freedoms of other individuals, or refuse to delete your Personal Data in case the processing of such data is necessary for the performance of a contract or for us to comply with legal obligations.
8.3. You can make any of the foregoing requests by contacting DataSnipper using the contact information under Section 10 below. To fulfil your requests under this Section 7, we may request specific additional information from you to verify your identity.
To fulfil your 3request, we will need to verify your identity through a number of (personal) questions. We require this information to ensure that the requested personal data belongs to the right person.
We will generally comply with your request within one month. However, this period may be extended by two months depending on the specific privacy rights or the complexity of the request. If we extend this period, we will inform you in good time.
If you wish to exercise any of your rights, you can do so by sending an e-mail to legal@datasnipper.com.
The Website is not meant for users under the age of 18. We do not knowingly collect information from users under the age of 18, and do not target users under the age of 18. If we receive a valid and verifiable notice through legal@datasnipper.com that a user under the age of 18 has provided us with Personal Data, we will take measures to delete it as soon as possible.
The Website may, from time to time, contain links to and from the websites, plug-ins, and applications of our partner networks, advertisers, affiliates, or social media sites. This Privacy Policy does not apply to practices of such third-party websites and online services you may access, which may (or may not) have privacy policies. Please note that DataSnipper does not control such “linked” websites (or the content contained on such websites) and takes no responsibility for their content. To learn about the data privacy practices of these third parties, please visit their respective privacy notices, policies, or contact the website owner directly (in the absence of a privacy notice or policy).
To ask questions about this Privacy Policy or to exercise your rights under section 7, contact us at:
DataSnipper B.V.
Aambeeldstraat 34
1021 KB Amsterdam, The Netherlands
legal@datasnipper.com
We will address each question internally and communicate this further with you. Should you feel we have not been able to help you properly with any questions about your privacy, you have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
If you need to access this Privacy Policy in an alternative format due to having a disability, please contact legal@datasnipper.com.
Please click here if want your data to be deleted from our database.
Annex I – Cookies
Cookie Name | Type of cookie | Entity | Purpose | Retention period |
---|---|---|---|---|
__hs_initial_opt_in | Functional cookie - HTTP | Hubspot Inc. Privacy Statement | This cookie is used to prevent the banner from always being displayed when visitors browse in strict mode. | After 7 days |
__hs_opt_out | Functional cookie - HTTP | Hubspot Inc. Privacy Statement | This cookie is used by the opt-in privacy policy to avoid asking the visitor to accept cookies again. | After 180 days |
_ga | Analytical Cookie - HTTP | Google LLC, United States Privacy Statement | Records a unique ID that is used to generate statistical data on how visitors use the website. | After 730 days |
_gat | Analytical Cookie - HTTP | Google LLC, United States Privacy Statement | This cookie limits the tracking by Google to acceptable range from server point of view. | After session |
_gid | Analytical Cookie - HTTP | Google LLC, United States Privacy Statement | This cookie allocated a unique anonymous identifier to website visitors. | After session |
_utma | Analytical Cookie - HTTP | Google LLC, United States Privacy Statement | This cookie keeps track of the number of times a visitor has been to the site pertaining to the cookie, when their first visit was, and when their last visit occurred | After 730 days |
_utmz | Analytical Cookie - HTTP | Google LLC, United States Privacy Statement | This cookie is used to measure traffic sources and navigation on the site. | After 180 days |
_utmc | Analytical Cookie - HTTP | Google LLC, United States Privacy Statement | This cookie is used to store the timestamp of the website visit. | After session |
_utmt_player | Analytical Cookie - HTTP | Vimeo Privacy Statement | This cookie is used to measure videos watched on the website hosted via Vimeo. | After session |
_utmb | Analytical Cookie - HTTP | Google LLC, United States Privacy Statement | This cookie is used to store the duration of the website visit. | After session |
hubspotutk | Analytical Cookie - HTTP | Hubspot Inc. Privacy Statement | This cookie keeps track of a visitor's identity. It is passed to HubSpot when a form is submitted and used when deduplicating contacts. | After 3650 days |
hsfirstvisit | Analytical Cookie - HTTP | Hubspot Inc. Privacy Statement | This cookie timestamps a visitor's first visit on the website. It is passed to HubSpot when a form is submitted and used when deduplicating contacts. | After 3650 days |
_hstc | Analytical Cookie - HTTP | Hubspot Inc. Privacy Statement | This cookie is used to track the first, last and current visit. | after 730 days |
_hssc | Marketing cookie - HTTP | Hubspot Inc. Privacy Statement | This cookie keeps track of sessions. | After session |
_hssrc | Analytical cookie - HTTP | Hubspot Inc. Privacy Statement | When HubSpot changes the session cookie, this cookie is also set to determine whether the visitor has restarted their browser. | After session |
_fbp | Marketing cookie – HTTP | Meta Platforms Inc. Privacy Statement | Used by Facebook to provide a range of advertising products, such as real-time bidding from third-party advertisers. | After 90 days |
lidc | Marketing cookie – HTTP | LinkedIn Corporation Privacy Statement | Records which server cluster the visitor is serving. This is used in conjunction with traffic distribution to optimise the user experience. | After 1 day |
bcookie | Marketing cookie – HTTP | LinkedIn Corporation Privacy Statement | Tracks usage of embedded services. | After 365 days |
li_sugr | Marketing cookie – HTTP | LinkedIn Corporation Privacy Statement | Used to make a probabilistic match of a user's identity. | After 90 days |
li_mc | Marketing cookie – HTTP | LinkedIn Corporation Privacy Statement | Used as a temporary cache to avoid database lookups for a member's consent for use of non-essential cookies and used for having consent information on the client side to enforce consent on the client side | After 180 days |
ln_or | Marketing cookie – HTTP | Oribi Privacy Statement | Used to determine if Oribi analytics can be carried out on a specific domain | after 1 day |
li_gc | Marketing cookie – HTTP | LinkedIn Corporation Privacy Statement | Used to store consent of guests regarding the use of cookies for non-essential purposes | after 180 days |